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We are looking for a detail-oriented and proactive Administrative Assistant to join our team in Beavercreek, Ohio. In this Contract to permanent role, you will play a vital part in ensuring smooth administrative operations while fostering positive relationships with members. This position offers an excellent opportunity for someone who excels in customer service, organizational tasks, and effective communication.
Job Responsibility:
Welcome and assist members, ensuring a positive and attentive experience
Perform data entry and maintain accurate records in organizational systems
Upload and organize documents to support administrative processes
Address member inquiries and concerns, providing timely and effective resolutions
Update and maintain databases and member accounts with accuracy
Serve as the first point of contact, representing the company with strong communication skills
Handle filing and other administrative tasks to support daily operations
Collaborate with the team to plan and assist with evening seminars as needed
Utilize technology tools such as Microsoft Word and Excel to complete tasks efficiently
Contribute to building strong member relationships through excellent service and problem-solving
Requirements:
Proven experience in administrative assistance or a related role
Strong customer service skills with the ability to address inquiries professionally
Proficiency in Microsoft Word and Excel, with beginner to intermediate knowledge
Familiarity with data entry and document control processes
Excellent verbal and written communication abilities
Ability to adapt to and utilize AI tools effectively
Strong organizational and multitasking skills
Availability to assist with occasional evening seminars during weekdays
What we offer:
medical, vision, dental, and life and disability insurance