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We are looking for a detail-oriented Administrative Assistant to support underwriting operations in Alpharetta, Georgia. This Long-term Contract position is well suited for someone who enjoys accurate data handling, organized administrative work, and collaborating with insurance teams to keep policy activity moving efficiently. In this role, you will help maintain policy records, prepare documentation, and provide dependable support that contributes to strong internal service and a positive client experience.
Job Responsibility:
Maintain and update policy, account, and client information across agency management platforms and related online systems with a high degree of accuracy
Gather information from applications, binders, proposals, and policy documents to build complete records and support underwriting activities
Create and monitor workflow tasks to help renewal and policy processing activities stay organized and on schedule
Process policy transactions such as issuance, endorsements, cancellations, and related documentation in accordance with established procedures
Review binders, applications, and supporting materials to confirm completeness, accuracy, and alignment with underwriting and policy guidelines
Prepare administrative correspondence and service documents, including renewal communications, cancellation notices, reports, and other routine materials
Track outstanding items and follow up on missing documentation or pending information needed to complete account servicing
Work closely with underwriters and associate underwriters to support account coding, policy changes, claims-related inquiries, and regulatory compliance requirements
Safeguard records by following internal data handling standards and applicable data protection requirements while keeping files current and well organized
Requirements:
Prior experience in administrative support, office coordination, or data entry work
Strong accuracy and attention to detail when entering, reviewing, and organizing large volumes of information
Ability to manage multiple tasks, meet deadlines, and maintain consistent quality in a fast-paced environment
Proficiency with standard office software and confidence working within database or agency management systems
Effective written and verbal communication skills for coordinating with underwriting teams and preparing routine business correspondence
Strong organizational skills with the ability to maintain orderly records and track follow-up items
Comfort learning insurance processes, policy documentation, and internal procedures through on-the-job training