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We are looking for a skilled Administrative Assistant to join our team in Puyallup, Washington. This long-term contract position requires a detail-oriented individual who excels in customer service, administrative tasks, and office management. The ideal candidate will support operations, property management teams, and vendor coordination while maintaining a high level of attention to detail.
Job Responsibility:
Provide front-line customer service by answering inbound calls, addressing inquiries, and ensuring callers feel heard and understood
Manage data entry tasks, including tracking, recording, and reporting information using Excel at an intermediate level
Coordinate with vendors and property management teams to schedule and oversee maintenance requests and work orders
Support the Director of Operations and property management teams by handling administrative tasks such as filing, scanning, and copying documents
Assist with tenant application processes by collecting confidential information and verifying eligibility
Maintain and update records using systems like Microsoft Office and Yardi, ensuring accurate and organized documentation
Redirect community member inquiries to the appropriate property management teams and provide real-time information on unit availability
Ensure all communications and actions are adhering to public record standards and compliance
Perform reception duties, including answering calls to the corporate office and transferring them appropriately
Facilitate office operations by working independently and ensuring tasks are completed efficiently
Requirements:
At least 1 year of experience in administrative support or a related field
Proficiency in Microsoft Office applications, including Word, Outlook, and Excel
Familiarity with Yardi software for property management tasks is preferred
Strong customer service skills with the ability to communicate professionally and empathetically
Experience handling confidential information with discretion and accuracy
Ability to coordinate and manage vendor relationships effectively
Knowledge of affordable housing operations or experience in public or non-profit sectors is a plus
Excellent organizational skills and attention to detail in both paper and digital filing systems
Nice to have:
Familiarity with Yardi software for property management tasks
Knowledge of affordable housing operations or experience in public or non-profit sectors
What we offer:
medical, vision, dental, and life and disability insurance