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We are looking for a detail-oriented Administrative Assistant to join our team in Nashville, Tennessee. This is a long-term contract position that combines both onsite and remote work, offering a dynamic and flexible environment. The role involves supporting critical systems, delivering training, and contributing to continuous improvement initiatives while maintaining strong organizational and communication skills.
Job Responsibility:
Review and process submitted materials to ensure they meet accuracy and compliance standards
Organize, maintain, and update documents and records within assigned systems
Route workflow items for review and approval to support operational processes
Manage routine communications, notifications, and status updates to stakeholders
Follow up on pending tasks or requests to ensure timely completion
Monitor operational metrics and provide reports as needed
Compile and prepare data for routine and ad hoc reporting requirements
Develop and maintain system documentation, guides, and reference materials
Provide user training, support, and guidance on processes and system functionality
Investigate and troubleshoot workflow or process issues to ensure smooth operations
Requirements:
Proficiency in Microsoft Office tools, including SharePoint, Word, Excel, PowerPoint, and Teams
Strong written and verbal communication skills
Exceptional organizational skills and the ability to manage multiple tasks effectively
Keen attention to detail to ensure accuracy in all tasks
Ability to build collaborative relationships and work across various levels of the organization
Experience with workflow processes and decision-making in administrative settings
Familiarity with KPI reporting and compliance standards
High school diploma or equivalent education required
What we offer:
medical, vision, dental, and life and disability insurance