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We are seeking a detail-oriented and welcoming Administrative Assistant to join an exclusive members club in San Antonio, Texas. This role involves creating a positive first impression for members and guests, ensuring their needs are met with efficiency and courtesy. As a Contract to permanent position, this opportunity offers growth potential while providing essential administrative and receptionist support.
Job Responsibility:
Greet members and guests warmly upon arrival, delivering exceptional first impressions
Address inquiries about club facilities, events, services, and membership details in a knowledgeable and courteous manner
Manage reservations for dining and private events, ensuring accuracy and prompt service
Handle incoming calls, directing them appropriately and taking detailed messages when necessary
Assist members with questions regarding membership information and provide solutions to concerns or complaints
Maintain a clean and organized reception area that reflects the club’s standards of excellence
Coordinate with other staff members to ensure seamless service and member satisfaction
Facilitate mail and package handling, including express mail services
Perform clerical tasks such as photocopying, filing, faxing, and document collation
Support administrative functions by organizing files, scheduling appointments, and handling office supplies
Requirements:
High school diploma or equivalent is required
Previous experience as a receptionist in a club or restaurant setting is preferred
Strong verbal and written communication skills to effectively engage with members and guests
Ability to work evenings, weekends, Mondays and holidays as needed based on club operations
Maintain an attentive appearance and demeanor in alignment with business dress code standards
Demonstrate discretion and confidentiality when managing sensitive information
Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word
Capacity to handle multiple tasks, prioritize responsibilities, and maintain attention to detail
Nice to have:
Being a people-person
Have a willingness to learn
What we offer:
medical, vision, dental, and life and disability insurance