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We are looking for a detail-oriented Administrative Assistant to join our team in Beavercreek, Ohio. In this Contract to permanent position, you will play a key role in supporting member services and administrative operations while maintaining excellent customer relationships. This role requires strong organizational abilities, effective communication skills, and proficiency in relevant technology tools.
Job Responsibility:
Welcome and assist members by providing a positive and attentive experience
Perform filing tasks and organize documentation to ensure records are maintained accurately
Enter data into organizational systems and upload essential documents as required
Address member concerns and inquiries, demonstrating strong problem-solving abilities
Serve as the primary point of contact, representing the company with excellent communication skills
Maintain and update databases, ensuring account information is current and accurate
Support administrative tasks such as account maintenance and general office duties
Collaborate with the team to strengthen member relationships and resolve issues effectively
Assist in coordinating seminars, including occasional evening events
Utilize technology tools, including Word and Excel, to complete tasks efficiently
Requirements:
Proven experience in administrative assistance or a similar role
Strong customer service skills with the ability to handle inquiries professionally
Proficiency in data entry and document management
Familiarity with technology tools such as Microsoft Word and Excel (beginner to intermediate level)
Excellent verbal and written communication abilities
Ability to manage multiple tasks while maintaining attention to detail
Tech-savvy with a willingness to adapt to new tools and systems
Availability to assist with occasional evening seminars
What we offer:
Medical, vision, dental, and life and disability insurance