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We are looking for an Administrative Assistant to support the Service Department of an organization in Deerfield Beach, Florida. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced office setting and can manage service coordination, documentation, and customer communication with accuracy and professionalism. The person in this role will help keep service activity organized, maintain timely records, and support billing and scheduling tasks that keep projects and service requests moving forward.
Job Responsibility
Coordinate service requests, warranty activity, and small-scale work orders to help the department meet deadlines and maintain smooth operations
Maintain current service records in company systems, including updating job details, tracking progress, and organizing supporting documentation
Communicate with subcontractors, technicians, customers, managers, and internal team members to arrange service work and provide ongoing status updates
Manage daily scheduling for field carpenters in partnership with the Service Manager and distribute schedule changes through email as needed
Create and maintain job files
Collect, organize, and attach paperwork needed to support customer invoicing and internal recordkeeping
Monitor subcontractor compliance documentation, including workers’ compensation and liability insurance requirements, before work proceeds
Build spreadsheets and periodic reports to monitor open service items, project costs, and other department metrics for management review
Requirements
Experience providing administrative support in an office environment, preferably within construction, contracting, or service operations
Strong data entry and document management skills with the ability to keep records accurate and up to date
Ability to coordinate multiple service requests, schedules, and priorities in a fast-moving setting
Comfortable communicating by phone and email with customers, subcontractors, and internal teams in a clear and courteous manner
Familiarity with invoicing, payment processing, accounts receivable support, or general billing administration
Proficiency with common office software and the ability to learn or work within job tracking and project management systems
Strong organizational skills, attention to detail, and follow-through when handling paperwork and deadlines
Background in receptionist duties, inbound call handling, or general administrative office support is preferred