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We are looking for an Administrative Assistant to support daily office operations in a busy property management setting in Rhode Island. This contract position is ideal for someone who can stay organized, communicate clearly with tenants, and manage multiple priorities in a fast-moving environment. The role requires a service-focused approach, strong administrative judgment, and confidence when handling a high volume of interactions.
Job Responsibility
Coordinate front office and administrative activities to keep daily operations running efficiently in a high-traffic environment
Receive tenant inquiries by phone and in person, document service requests accurately, and ensure work orders are routed appropriately
Maintain records, enter information into internal systems, and update property-related data with a high degree of accuracy
Use Yardi to support administrative processes, track tenant information, and assist with operational follow-up
Provide detail-focused customer service to a large tenant population while remaining composed in challenging situations
Support reception coverage by answering inbound calls, greeting visitors, and directing questions to the appropriate contacts
Assist with general office tasks such as filing, correspondence, scheduling, and document preparation as needed
Offer additional support related to leasing activities when requested
Requirements
Prior experience in an administrative, office support, receptionist, or customer-facing role
Proficiency with Yardi or the ability to quickly learn property management software
Strong verbal and written communication skills with a detail-oriented and courteous approach
Ability to manage a fast-paced workload and interact effectively with a diverse tenant base
Comfortable handling inbound calls, service requests, and routine data entry with accuracy
Organized and detail-oriented, with the ability to prioritize multiple tasks throughout the day
Demonstrated customer service and hospitality skills in a busy office setting