Administrative Assistant

• Review workers’ compensation claim files and policy records to gather relevant details for investigative follow-up
• Prepare clear written documentation covering claim findings, settlement activity, denials, and evaluations of involved individuals
• Perform a range of administrative support duties to keep office operations organized and efficient
• Enter, update, and maintain information accurately across office systems and records
• Answer inbound calls professionally and route inquiries to the appropriate contacts or departments
• Assist with correspondence, document preparation, and general clerical tasks using standard office software
• Organize files, reports, and supporting materials so information is accessible and up to date

• Strong verbal and written communication skills
• Prior office or administrative support experience
• Proficiency with Microsoft Office applications, including Word and Excel, along with general computer skills
• Good analytical judgment and the ability to interpret information accurately
• Strong organizational skills and the ability to manage multiple tasks effectively
• Strong interpersonal skills and the ability to work well with others
• Ability to work with limited supervision while handling assigned tasks independently
• Background in Criminal Justice is preferred

Background in Criminal Justice is preferred

• Medical, vision, dental, and life and disability insurance
• 401(k) plan