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We are looking for a detail-oriented Administrative Assistant to join our team in Norfolk, Virginia. This Contract to permanent position offers an excellent opportunity to contribute to quality assurance processes and administrative tasks while collaborating with various departments. The ideal candidate will have strong organizational skills, proficiency in Microsoft Excel, and the ability to transform complex information into clear documentation.
Job Responsibility:
Maintain accurate and up-to-date quality assurance logs to ensure compliance standards are met
Issue corrective actions under the direction of the Corporate QA Manager and monitor their resolution
Review and process document change initiation requests with precision and timeliness
Audit and manage controlled document lists, such as lists of quality procedures and forms
Conduct and follow up on internal audits to ensure branch responses are completed
Create well-structured Word documents for procedures, forms, and work instructions as required
Translate technical or procedural information into clear documentation and spreadsheets
Obtain and maintain necessary security certificates for computer use
Assist in developing and organizing test and inspection plans, including creating tickets and handling call-outs
Collaborate regularly with customers, branch QA inspectors, supervisors, and training representatives to ensure inspection prerequisites are fulfilled
Requirements:
Minimum of 2 years of experience in administrative roles
Proficiency in Microsoft Excel, including creating formulas and pivot tables
Strong data entry skills with attention to detail
Experience answering inbound calls professionally and efficiently
Ability to manage multiple tasks and prioritize effectively
Familiarity with quality assurance processes and documentation
Excellent communication skills, both written and verbal
Capability to work collaboratively across departments and with external stakeholders
What we offer:
Medical, vision, dental, and life and disability insurance