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We are looking for a detail-oriented and personable Administrative Assistant to join our team in Des Moines, Iowa. This PART TIME contract position involves supporting daily office operations, providing exceptional client service, and ensuring smooth workflow coordination. The ideal candidate will thrive in a dynamic environment, adeptly handling both administrative tasks and client interactions.
Job Responsibility:
Welcome clients warmly, address their inquiries, and direct them to the appropriate team members
Manage client appointments by maintaining awareness of daily schedules and coordinating effectively
Assist clients with tax return pickups, guiding them through the signature process and sharing relevant payment or refund details
Process credit card batches, prepare deposits, and record client payments in the billing system
Organize incoming and outgoing mail, maintain postage supplies, and utilize mailing systems for letters and packages
Prepare and distribute invoices for monthly and quarterly clients, collaborating with colleagues to resolve outstanding items
Requirements:
Proven experience in scheduling appointments and managing calendars
Strong customer service skills with the ability to handle upset clients professionally
Familiarity with receptionist duties, including greeting clients and answering inquiries
Proficient in filing, scanning documents, and maintaining organized records
Solid knowledge of Word and Excel for document preparation and data management
Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail
Experience with payment processing and billing systems
What we offer:
medical, vision, dental, and life and disability insurance