Administrative Assistant Job at Robert Half (Palo Alto)

Administrative Assistant

Robert Half

Location:
United States , Palo Alto

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an Administrative Assistant to support patient registration and front-end administrative operations in Palo Alto, California. This Long-term Contract position focuses on delivering accurate intake services, verifying coverage details, securing required documentation, and helping create a detail-oriented experience for patients and care teams. The ideal candidate is organized, service-oriented, and comfortable managing multiple responsibilities in a fast-paced healthcare environment.

Job Responsibility:

Manage patient intake activities by entering demographic details, confirming insurance information, and ensuring registration records are complete and accurate
Collect required signatures, co-payments, deductibles, and deposits while following established policies and applicable regulatory standards
Safeguard patient valuables according to department guidelines and maintain proper documentation throughout the registration process
Scan and upload registration materials and supporting documents before the end of each shift to keep records current and accessible
Use payer portals and other online verification tools to confirm eligibility, review coverage details, and update patient information as needed
Coordinate closely with registration colleagues and clinical teams to provide wristbands, face sheets, labels, and other required materials without delay
Respond promptly to nursing updates, visitor authorization needs, and related communication to support smooth patient flow across care areas
Maintain office readiness by monitoring equipment functionality, following downtime procedures when necessary, and contributing to departmental meetings and training sessions

Requirements:

High school diploma required
an associate degree is preferred
Previous experience in patient registration, administrative support, or a customer-facing healthcare setting is preferred
Ability to type at least 30 words per minute and work efficiently across several computer applications at the same time
Strong verbal and written communication skills with a detail-oriented, patient-centered approach to service
Working knowledge of insurance verification, co-pay or deductible collection, and handling legal or privacy-related documents
Ability to stay organized, prioritize effectively, and produce accurate work with limited supervision
Comfortable working in both stationary and mobile work environments while maintaining attention to detail under high-volume conditions

What we offer:

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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