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Provide administrative and operational support to the buying team at an established luxury retail and e-commerce company. The role involves performing various clerical tasks, tracking purchase orders, and coordinating with internal teams across both in-store and online channels.
Job Responsibility:
Answering incoming calls and managing email correspondence professionally and promptly
Maintaining organized filing systems and performing accurate data entry
Collaborating with customer service, sales associates, and cross-functional teams to provide updates on shipping ETAs, product availability, and order status
Tracking purchase orders, shipments, and deliveries while communicating updates to relevant teams
Creating and maintaining purchase orders, including processing price changes and conducting follow-ups
Adjusting priorities and managing tasks effectively in a fast-paced retail workplace
Generating and distributing weekly and monthly reports to key stakeholders
Working autonomously and collaboratively while meeting deadlines and ensuring precision under pressure
Assisting e-commerce and marketing teams in executing website updates such as product details, promotions, imagery, and site maintenance
Requirements:
Previous experience in retail, preferably in buying, inventory, or merchandising-related support
Strong proficiency in Microsoft Excel (e.g., formulas, data sorting, and management)
Exceptional verbal and written communication skills, with confidence in managing calls and emails professionally
Nice to have:
Familiarity with NetSuite and Magento
What we offer:
medical, vision, dental, and life and disability insurance
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