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Performs various and multi-functional secretarial and administrative tasks for a department(s) or an executive with an emphasis on excellence, privacy, compliance and versatility. Provides general guidance and assistance to the customer via telephone, written communication and/or in person.
Job Responsibility:
Perform administrative duties including
scheduling and coordinating meetings, events and travel, arranging various services, preparing agendas, gathering and organizing information, record and summarize minutes and materials for distribution
Perform office operations including
filing, organizing, answering phones, maintaining calendars, and distribution of communications and materials
Compose diverse business correspondence, memos, letters, reports and materials
Respond to internal and external customer inquiries and requests for information regarding department or corporate policy and procedure
Research, gather and conduct preliminary analysis of data for department and corporate reporting
Maintain office supplies, equipment, purchases and budgets
Ensure confidentiality and control access to sensitive information
Perform all other duties as assigned
Requirements:
1 year of experience in office or clerical field
High-School Diploma or GED in general field of study
Typing >35 words per minute
Intermediate electronic calendar management
Intermediate skill in use of office equipment, including copiers, fax machines, scanners, and telephones
Intermediate PC proficiency
Basic word processing, spreadsheet, and presentation software
Basic supply purchasing and inventory management
Maintain confidentiality and privacy
Manage a large and diverse administrative workload
Compose and dictate a variety of business correspondence
Practice interpersonal and active listening to achieve high customer satisfaction
Establish and maintain working relationships in a collaborative team environment
Nice to have:
2+ year(s) of experience in office or clerical field
1 year(s) of experience in insurance, medical or healthcare related field