Administrative Assistant, Robert Half

Robert Half

Location:
United States, Akron

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are seeking a detail-oriented Administrative Assistant to provide expert administrative support within a shipping and production environment. The ideal candidate will excel in managing clerical tasks, maintaining accurate records, and ensuring smooth communication across teams. Proficiency in customer interactions, shipping documentation, and organizational management will help you thrive in this critical role.

Job Responsibility:

Manage customer inquiries and provide support for production orders, ensuring timely responses and accurate information
Facilitate seamless communication between Sales, Production, Shipping, and customers to align operations and ensure customer satisfaction
Maintain and update both digital and physical records of customer orders, maintaining a focus on accuracy and organization
Assist with establishing new customer accounts, parts, and tooling while documenting with precision
Oversee inventory data, ensuring all records remain up-to-date and efficiently organized
Prepare and organize shipping paperwork, such as packing lists, Bills of Materials, material certifications, and any other customer-specific documents
Work closely with transportation providers for rate negotiations and management of daily freight logistics
Navigate customer-specific portals to retrieve orders, process invoices, and submit required documents
Perform general office tasks, including email correspondence, data entry, and scheduling
Support additional operational or administrative tasks as needed to ensure the smooth running of the department.

Requirements:

Proven experience in administrative or clerical roles, preferably within a shipping or production environment
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
Strong skills in data entry, email correspondence, and document preparation
Familiarity with FedEx systems and customer-specific websites for order management
Ability to manage inbound and outbound calls while maintaining excellent customer service
Basic computer literacy, typing proficiency, and office math skills
All candidates are required to undergo relevant screenings and complete required assessments
Exceptional attention to detail and organizational skills to handle multiple tasks effectively.

What we offer:

Access to top jobs
Competitive compensation
Free online training
Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Eligibility for 401(k) plan for contract/temporary professionals.

Additional Information:

Job Posted:
June 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Administrative Assistant