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Administrative Assistant

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Elevance Health

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Location:
United States of America , Kansas City ▼

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Administrative Assistant - Paragon Infusion Centers is responsible for overseeing patient check-in, registration, and checkout. This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Job Responsibility:

  • Oversees patient check-in, registration, and checkout
  • Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized
  • Listens and responds to patient and/or family members concerns
  • Responds to patient questions and complaints, routes issues to appropriate personnel
  • Analyzes daily administrative operations and utilization of resources
  • Assists in Medic user issues
  • Ensures proper cash controls are in place and policy and procedures are followed

Requirements:

  • Requires a HS diploma or equivalent
  • Minimum of 1 year of lead/supervisory experience in a health care environment
  • For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position

Nice to have:

  • Bi-lingual (English/Spanish)
  • 1+ Years of medical front office experience
  • Prior authorization experience
  • Inbound call experience
  • Customer service experience in a medical or professional setting
What we offer:
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs (unless covered by a collective bargaining agreement)
  • Medical, dental, vision, short and long term disability benefits
  • 401(k) +match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources

Additional Information:

Job Posted:
March 27, 2026

Expiration:
April 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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