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Robert Half Logo Robert Half · Customer Service

Administrative Assistant

United States, Tiffin Employment contract · Job Posted May 27, 2026
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Job Description

Are you someone who thrives in a fast-paced, people-first environment and enjoys being at the center of it all? This is an exciting opportunity to join a growing, team-oriented organization where your impact is visible day one—and where strong performers have the opportunity to convert to a long-term role. We’re looking for a motivated, customer-focused professional who enjoys problem-solving, staying organized, and delivering a great experience on every interaction. If you’re tech-savvy, confident on the phone, and driven by goals, this role offers both stability and upward potential.

Job Responsibility

  • Serve as the first point of contact for customers via phone, email, and chat
  • Coordinate scheduling, appointments, and service follow-ups
  • Maintain accurate records, customer details, and service information in internal systems
  • Keep operations running smoothly by managing calendars, communication, and logistics
  • Track and meet performance metrics related to responsiveness, efficiency, and customer satisfaction
  • Identify opportunities to recommend additional services that benefit the customer
  • Support day-to-day office operations and team initiatives

Requirements

  • Experience in customer service, administrative, or support roles
  • Strong multitasking and organizational skills
  • Clear, professional communication—especially over the phone
  • Comfort with technology, CRM systems, or scheduling platforms
  • A self-starter mindset with a drive to meet goals and contribute to team success
  • Ability to work both independently and collaboratively

What we offer

  • Performance-based incentives
  • 401k match
  • PTO
  • Medical, vision, dental, and life and disability insurance (for contract/temporary)
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