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Administrative Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Francisco

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a highly organized Administrative Assistant to join our team in San Francisco, California. In this long-term contract position, you will play a vital role in supporting various administrative and client-focused tasks. The ideal candidate has strong computer skills, excellent customer service abilities, and is comfortable navigating the Tenderloin area to perform duties such as mail runs.

Job Responsibility:

  • Manage a caseload of 60-90 units, providing support to formerly homeless individuals with mental health, substance abuse, or medical challenges
  • Conduct outreach activities, including initial visits and ongoing follow-ups, to ensure tenants receive necessary services and support
  • Perform thorough needs assessments and deliver case management services aimed at improving housing retention and overall quality of life
  • Assist tenants with securing and maintaining benefits, making rent payments, and resolving habitability issues within their units
  • Organize and participate in community-building activities, such as tenant events, social gatherings, and group meetings
  • Refer tenants to relevant services and programs, ensuring successful follow-through and connection to resources
  • Respond to tenant-related crises, offering de-escalation support and intervention during challenging situations
  • Collaborate with property management staff, case managers, and external providers to advocate for tenant needs and maintain a supportive community environment
  • Maintain comprehensive and confidential tenant records, including file creation, updates, and archival processes
  • Participate in agency-wide initiatives and provide assistance during monthly check disbursement days

Requirements:

  • Proficiency in computer systems, including ADP Workforce Now, Ceridian Dayforce, and other relevant software
  • Demonstrated ability to perform background checks and auditing tasks with attention to detail
  • Strong communication skills, ensuring effective interactions with tenants, colleagues, and external partners
  • Experience in benefit functions and knowledge of tenant-related support programs
  • Ability to manage multiple priorities and maintain accurate records in a fast-paced environment
  • Familiarity with navigating urban areas, specifically the Tenderloin district, for job-related tasks
  • Proven customer service skills with a focus on empathy and problem-solving
  • Comfortable handling sensitive situations and responding to crises effectively
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 05, 2026

Work Type:
On-site work
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