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The Administrative Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.
Job Responsibility:
Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary
Update homeowner and association information in C3 and shared files
Process and distribute incoming and outgoing mail for the office and Associations
Process print jobs, scanning and faxing as general office support when needed
Organizes and prepares correspondence relating to association business
Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests
Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator
Prepares and assists community managers with monthly board packages and in house mailings
Relieves concierge/reception on an as needed basis
Other duties as assigned
Requirements:
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Professional customer service skills
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
Partner with multiple stakeholders, for example community managers, vendors, peers, clients
Ability to interpret verbal and/or written instructions at a proficient level
Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team
Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution
Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
Knowledge of company policies, procedures, and forms
Must be able to work effectively with others in person and in group setting
Must be able to prioritize, manage time, and meet deadlines
Must be able to interpret verbal and/or written instructions at a proficient level
Must be able to communicate effectively and professionally on phone, email, and in-person
Must be able to operate general office equipment (copier, fax, phone systems, etc.)
High School Diploma or GED Required
At least one year of directly related or closely related experience