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We are seeking a highly organized and detail-oriented Administrative Assistant with healthcare industry experience to support daily operations in a fast-paced medical environment. This role requires strong administrative skills, professionalism, and the ability to handle sensitive patient information with confidentiality.
Job Responsibility
Provide administrative support to healthcare providers, office managers, and clinical staff
Schedule patient appointments, manage calendars, and coordinate follow-ups
Answer and route incoming calls, respond to inquiries, and greet patients professionally
Maintain and update electronic health records (EHR/EMR) accurately
Verify patient information, insurance details, and authorizations
Prepare, scan, and file patient documentation and medical records
Assist with billing coordination, referrals, and documentation requests
Ensure compliance with HIPAA and confidentiality standards
Order office supplies and assist with general office organization
Support special projects and reporting as needed
Requirements
High school diploma or equivalent required
associate degree preferred
2+ years of administrative experience in a healthcare or medical office setting
Experience working with EHR/EMR systems (e.g., Epic, Cerner, Athenahealth)
Strong knowledge of medical terminology and office workflows
Proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent communication and customer service skills
Nice to have
Experience with insurance verification and prior authorizations
Ability to multitask in a high-volume environment
Strong attention to detail and organizational skills
Bilingual (preferred but not required)
What we offer
medical, vision, dental, and life and disability insurance