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We are looking for an Administrative Assistant to support homeowner service activities and day-to-day operational coordination for a contract position based in Seal Beach, California. This role combines customer-focused administrative work with construction and office support, requiring someone who can manage documentation, respond to requests, and keep records accurate and organized. The ideal candidate is detail-oriented, responsive, and comfortable working across multiple teams to help maintain efficient processes and a positive homeowner experience.
Job Responsibility
Maintain accurate homeowner records by updating databases and keeping digital and physical files current and well organized
Respond to incoming homeowner inquiries and service requests in a timely manner, ensuring issues are routed, tracked, and resolved appropriately
Prepare and distribute monthly homeowner information to external survey platforms and assist with related reporting tasks
Coordinate with utility providers and internal teams to confirm service-related updates and support homeowner transitions as needed
Create and send department documents such as memos, letters, meeting materials, training resources, agendas, and follow-up notes
Process field directives, contracts, change documentation, invoices, expense reports, and purchase receipts using designated company systems and electronic signature tools
Provide operational support for meetings, training sessions, field trailer logistics, contract labor coordination, and job site posting requirements
Partner with departments including Accounting, Human Resources, Legal, IT, Purchasing, Sales Processing, and Office Services to keep administrative and project activities moving forward
Track supply needs, arrange routine team materials, and assist with inventory, rentals, dumpster scheduling, and other field support requests
Manage schedules and produce project-related reports through project management platforms to support construction and homeowner satisfaction teams
Requirements
Experience providing administrative support in an office, construction, property, or customer service environment
Ability to handle inbound calls and written communications professionally while delivering strong customer service
Strong data entry skills with close attention to detail and a high level of accuracy in recordkeeping
Proficiency with standard office software and comfort learning tools for document management, reporting, and electronic signatures
Ability to coordinate multiple tasks, deadlines, and cross-functional requests in a fast-paced setting
Clear written and verbal communication skills with the ability to work effectively across departments
Strong organizational skills and the ability to maintain confidential files, reports, and operational documentation
Nice to have
Experience with receptionist or front-office support duties