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We are looking for a dedicated Administrative Assistant to join our team in Palo Alto, California. In this role, you will handle essential administrative tasks to ensure smooth operations, including patient registration and documentation management. This is a long-term contract position ideal for someone who thrives in a dynamic and collaborative environment.
Job Responsibility:
Accurately register patients and process admissions in line with organizational policies and procedures
Collect and document patient co-payments, deductibles, and deposits during registration
Secure patient signatures on legal and registration-related documents
Scan and upload all required documentation into the designated system before the end of each shift
Verify patient insurance and demographic information using online systems and payer websites
Prioritize tasks effectively during high-volume periods to enhance operational efficiency and customer service
Collaborate with clinical staff to provide necessary documents, wristbands, and updates in a timely manner
Distribute privacy notices and maintain compliance with organizational and regulatory standards
Attend department meetings, workshops, and training sessions to stay updated on procedures
Ensure all office equipment is functional and implement downtime protocols when needed
Requirements:
High school diploma required
Associate degree preferred
Typing proficiency of at least 30 words per minute
Ability to navigate and use multiple computer programs simultaneously
Strong verbal and written communication skills
Exceptional customer service abilities with a solution-oriented mindset
Self-motivated and skilled in prioritizing tasks effectively
Knowledge of HIPAA regulations and familiarity with handling sensitive legal documentation
Capacity to work both independently and collaboratively in a team environment
What we offer:
Medical, vision, dental, and life and disability insurance
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