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We are looking for an experienced Administrative Assistant to join our team in Columbus, Ohio. This Contract to permanent position involves providing comprehensive administrative support to the Executive Director, Board of Trustees, and membership. The ideal candidate will excel in organization, communication, and discretion while managing multiple priorities and fostering member engagement.
Job Responsibility:
Coordinate the Executive Director's calendar, travel arrangements, and logistics, ensuring smooth scheduling and conflict resolution
Prepare, proofread, and edit reports, presentations, and correspondence to maintain accuracy and clarity
Serve as a liaison to the Board of Trustees, facilitating communication and handling logistics for meetings and events
Maintain accurate records, including board minutes, rosters, and certification documents
Organize delegate certifications and logistics for annual meetings, including securing venues and accommodations
Manage membership inquiries, onboarding processes, and renewal cycles to enhance customer satisfaction
Update and maintain the membership database, ensuring data accuracy and creating reports to track trends
Support event planning and execution for webinars, symposiums, and other member-focused activities
Handle inbound and outbound calls, email correspondence, and scheduling appointments efficiently
Monitor deadlines and coordinate priorities for high-impact projects
Requirements:
Minimum of 5 years of experience in administrative roles, preferably supporting executives and boards
Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
Strong organizational skills with the ability to manage calendars, prepare agendas, and coordinate meetings
Excellent written and verbal communication skills, including email correspondence and report creation
Experience with membership databases and data entry, ensuring accuracy and functionality
Ability to handle confidential information with discretion and professionalism
Customer service expertise, including managing inquiries and providing member support
Proven ability to prioritize tasks, meet deadlines, and adapt to a dynamic work environment
What we offer:
medical, vision, dental, and life and disability insurance
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