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We are looking for a detail-oriented Administrative Assistant to join a great, local Non-profit team in Lansing, Michigan. This is a Contract to permanent position that requires a proactive individual with strong organizational skills and the ability to manage multiple tasks effectively. The ideal candidate will bring excellent communication abilities and a commitment to supporting staff and clients in a detail-oriented environment.
Job Responsibility:
Provide administrative support to multiple team members, ensuring smooth daily operations
Answer inbound calls in a courteous manner and assist with inquiries or direct them to appropriate staff
Perform accurate data entry tasks to maintain and update records and databases
Manage receptionist duties, including greeting visitors and maintaining a welcoming office environment
Draft, format, and compile various documents, reports, and communications as required
Utilize Microsoft Office Suite to create spreadsheets, presentations, and other essential documents
Organize and prioritize assignments to meet deadlines and support organizational goals
Maintain confidentiality while handling sensitive information and interacting with clients
Assist individuals with diverse backgrounds and abilities, ensuring clear communication and respectful service
Requirements:
High school diploma or equivalent, plus 3 years of progressively responsible administrative experience
Proven ability to work with individuals from diverse backgrounds, including those with disabilities
Strong interpersonal skills for providing accurate information and courteous support to staff and clients
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and other software tools
Demonstrated experience with data entry and managing databases efficiently
Ability to handle challenging situations and communicate effectively with individuals who have limited cognitive abilities or English proficiency
Knowledge of office practices and procedures, along with excellent organizational skills
Commitment to maintaining confidentiality and handling sensitive information with discretion
What we offer:
medical, vision, dental, and life and disability insurance