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Our client has been a trusted partner in sustainable critical power solutions and commercial electrical services across South Australia. Based in the heart of Adelaide’s CBD, they pride themselves on delivering top-quality installation, maintenance, and exceptional customer service. Backed by a skilled team and the latest eco-friendly technologies, they are a stable, growing business with over 20 years of industry success. ... They are seeking a proactive, organized, and customer-focused Administrative Assistant to become the heartbeat of their busy service desk. As the first point of contact for their clients, you will play a pivotal role in ensuring their day-to-day operations run seamlessly. Best of all, this isn't just a standard data-entry job. They are looking for someone eager to grow. Over time, this role will expand to include hands-on finance functions like accounts and payroll, offering you a clear, supported pathway to upscale your career.
Job Responsibility
Manage incoming calls, emails, and correspondence, acting as the friendly face/voice of the company
Help coordinate schedules and communications for our busy service desk and mobile technician teams
Provide administrative support to management, project supervisors, and various internal departments
Maintain accurate, up-to-date digital and paper-based job records, filing systems, and service documentation
Handle general office tasks, including data entry, report preparation, and office supply management
As you settle in, you will be trained to assist with customer invoicing, payment tracking, accounts reconciliation, and payroll processing
Requirements
Exceptional communication and customer service skills with a warm, professional phone manner
Strong attention to detail and the ability to multitask in a fast-paced environment
Proficient in the Microsoft Office Suite, with a genuine willingness to learn new industry-specific finance and scheduling software
Previous experience in a service desk, trade coordination, or administrative role is highly regarded, but comprehensive training will be provided for someone with the right attitude