Administrative Assistant

• Facilitate patient registration by collecting and verifying demographic and insurance information
• Obtain necessary patient signatures on legal documents and ensure compliance with organizational policies
• Process payments, including co-pays, deductibles, and deposits, with accuracy and care
• Scan and upload required documentation into the system before the end of each shift
• Collaborate with clinical staff by providing wristbands, facesheets, and other essential documents promptly
• Handle patient valuables according to department procedures and maintain secure storage
• Provide exceptional customer service by addressing patient inquiries and coordinating visitor authorizations
• Ensure office equipment is operational and follow downtime procedures when necessary
• Participate actively in departmental meetings, workshops, and training sessions
• Uphold a collaborative and solution-oriented approach when interacting with internal and external stakeholders

• High school diploma required
• AA degree and proficiency in a second language are preferred
• Ability to type at least 30 words per minute and efficiently use multiple computer programs
• Strong verbal and written communication skills to interact effectively with patients and staff
• Demonstrated ability to prioritize tasks and manage time in a fast-paced environment
• Self-motivated and able to produce high-quality work with minimal supervision
• Knowledge of HIPAA regulations and experience handling sensitive documentation
• Exceptional customer service skills and a detail-oriented approach
• Familiarity with insurance verification processes and legal documentation requirements

AA degree and proficiency in a second language

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan