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We are seeking a part-time Administrative Assistant to join our organization in the non-profit sector. The chosen candidate will be located in Coldwater, Michigan, 49036, United States. This role is a short-term contract employment opportunity. As an Administrative Assistant, you will be tasked with managing inbound calls, overseeing customer service, performing data entry tasks, and handling email correspondence. 100% onsite, Monday – Thursday 1:00pm – 6:00pm, Fridays as needed 1pm – 4:30pm.
Job Responsibility:
Managing inbound calls and delivering comprehensive customer service
Performing data entry tasks accurately and efficiently
Handling email correspondence with detail orientation and promptness
Coordinating with college and external service providers for smooth operations
Assisting students with the apply 'connect' enroll (ACE) process
Securing the office at closing time
Using Microsoft Office Suite including Microsoft Excel, Outlook, PowerPoint, and Word for various administrative tasks
Scheduling appointments and managing multiple tasks within set deadlines
Maintaining a detail oriented image and demeanor in an office environment
Lifting material or equipment, some of which may be heavy or awkward, as part of physical exertion required in the role
Requirements:
A minimum of 2 years of experience in an administrative role, preferably within the non-profit sector
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Solid experience in handling both inbound and outbound calls
Demonstrable customer service skills, with a focus on providing exceptional service to all stakeholders
Ability to effectively manage and schedule appointments
Proven experience in data entry tasks with a high level of accuracy
Outstanding email correspondence abilities, ensuring timely and detail-oriented communication
Experience in answering inbound calls promptly and with attention to detail
Strong interpersonal and communication skills, able to interact with a diverse range of individuals
A proactive attitude is necessary, with the ability to work independently as well as part of a team
What we offer:
medical, vision, dental, and life and disability insurance
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