Administrative Assistant

• Manage weekly class scheduling and coordinate with tutors to ensure classes are running according to the schedule
• Engage with parents, students, and tutors face-to-face or over the phone to resolve their enquiries or concerns
• Manage the day-to-day operations including taking attendance, printing class materials, inputting data into spreadsheets and maintaining cleanliness of the branch
• Complete relevant, administrative related ad-hoc tasks when they arise
• Open and/or close of centre before and after operating hours

• Effective and clear in communication
• A strong conflict resolver
• Professional and well-presented
• Organised and have attention to details
• Driven to grow and learn
• Able to work under pressure and within a changing environment
• Interested to participate in business-led activities
• Previous customer service roles or admin experience (Preferred but not essential)
• Completed High School Certificate or equivalent

Previous customer service roles or admin experience

• Fully paid training sessions
• Career progression to business development or managerial roles
• Passionate colleagues and a supportive work culture