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Administrative Assistant

United States, Baltimore · Job Posted April 23, 2026
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Job Description

A benefits company in Nottingham, MD is seeking an Administrative Assistant to join their team! This role will support the company with answering phones, customer support, data entry, reconciliations and customization of various spreadsheets and as needed for their clients.

Job Responsibility

  • Interacts with clients via telephone and email to provide support and information on employee benefits
  • Data entry of benefit enrollments, terminations, and changes
  • Assistance with provider searches, billing issues, claims issues and reconciliations
  • Preparation, data entry and customization for various Excel spreadsheets
  • Preparation of employee enrollment kits
  • Performs other related duties as assigned.

Requirements

  • Excellent communication and organization skills
  • Service-oriented, detail-oriented, and ability to multi-task
  • Proficient computer skills, specifically using Microsoft Excel and Word, with the ability to learn new systems
  • Strong analytical skills
  • Ability to research issues, identify and give directions to resolve the problem at hand as well as explain the process taken to do so
  • Ability to work in a fast-paced environment
  • Knowledge of, or ability to learn about health and ancillary benefits
  • Proven ability to work effectively in a team environment with associates
  • Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
  • Exceptional communication and organizational skills
  • Strong attention to detail and ability to manage multiple priorities effectively
  • Proficiency in Microsoft Excel and Word, with the ability to learn new software systems
  • Analytical mindset with the ability to research and resolve issues efficiently
  • Familiarity with health and ancillary benefits, or a willingness to learn
  • Proven ability to thrive in a fast-paced environment
  • Collaborative team player with the ability to work effectively with colleagues
  • Demonstrated planning and prioritization skills, capable of handling complex projects under deadlines.

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan

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