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The Administrative Assistant provides support in all administrative tasks. This includes but is not limited to answering phones, filing, communicating with clients and customers, and scheduling staff. The ideal candidate will possess the ability to effectively communicate, answer telephones, and operate office equipment in a fast-paced environment.
Job Responsibility:
Answering phones
Responsible for filing documentation
Communicates with clients and customers
Operates office equipment like fax machines and copiers
Consults with higher level authority for resolution of difficult issues. Submits and processes invoices
Sets up meetings, including preparation, and taking of meeting minutes
Responsible for data entry and analytical work
Provides clerical support
Seeks to improve efficiency of daily operations
Responsible for processing invoices & completing payroll
Maintains timely, accurate and detailed documentation required by management
Possess professional etiquette
Outstanding customer service and interact effectively with customers, employees, and the broader community
Requirements:
Previous customer service experience required
High School Diploma/GED required
1-3 years previous administrative or office experience preferred
Candidates should have a validated understanding of computers, Microsoft Office, printers, fax machines, telephones, and photocopiers
Shows initiative, follows established procedures
Excellent verbal and written communication & listening skills
Demonstrates self-development, and integrity
Read and understand information and ideas presented in writing
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Strong digital literacy skills required i.e. Microsoft office, Excel, Word, PowerPoint
Strong problem solving, analytical, and organizational skills
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