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We are looking for highly motivated Administrative Assistants to work as a part of our Operations Team. The ideal candidate is extremely organized, has a strong work ethic, can learn new tasks quickly, and is not afraid to take initiative. Although we are a 39-year-old company, we have grown considerably since 2008. We are in need of capable Administrative Assistants to help us continue that success. The job of the Administrative Assistant is to work as a part of our operations team to support the mission of the company and provide excellent service to our clients. This process includes, but is not limited to receiving, processing and sending quotes, arranging for the booking of tickets, issuing tickets, tracking payments of clients and due dates for vendors, managing deadlines and preparing final travel documents for the client. This is a highly detailed/administrative job.
Job Responsibility:
Provide excellent customer service to the wonderful ministries and churches we serve
Assisting and advising clients on travel information and helping them on selecting the best travel plan and schedule according to their needs
Answering phone calls/emails from clients and vendors enquiring on the travel information
Collecting payments and other transactions from clients/vendors and maintaining the records pertaining to each trip
Finalizing trip details, payments and itineraries in an efficient, but error free manor
Problem solving when difficult circumstances arise in order to serve the client and minimize losses
Create and send final invoices and documents to client
Assist with other miscellaneous tasks as the need arises
Requirements:
A mindset to help others
Highly detailed with an ability to multitask
Good organization, time management and interpersonal skills
Desire to problem solve and come up with creative solutions as the need arises
Willing to take ownership and lead the process from beginning to end
Able to work in a team and willing to learn
Excellent communication and listening skills
Computer Skills - Must be able to navigate through Microsoft Office and our database
Mac proficient preferred
Proactive and willing to take initiative
No travel industry experience necessary, training will be provided
Nice to have:
Mac proficient preferred
What we offer:
Health, dental, & vision insurance
Short and long term disability
401K matching
Full health/dental insurance option for full-time employees
Short and Long term disability coverage
401K matching program after your first year of employment
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