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We are looking for a Part Time (20-25 hours a week) Administrative Assistant to join our team in Forney, Texas. This is a contract position with the potential for long-term employment, offering an excellent opportunity for candidates seeking career growth. The role involves a variety of administrative and customer service tasks to support daily operations effectively.
Job Responsibility:
Handle incoming and outgoing calls to assist customers with inquiries and account-related concerns
Process customer payments accurately and ensure proper documentation
Create and manage customer accounts, ensuring data is entered correctly and updated as needed
Scan, organize, and save important documents in digital formats for easy accessibility
Provide excellent customer service by addressing questions and resolving issues promptly
Maintain accurate records of transactions and account activities
Communicate effectively through email correspondence to provide updates and follow-ups
Support the billing process by learning and utilizing the company’s billing program
Collaborate with team members to ensure smooth administrative operations
Uphold a high standard of professionalism and confidentiality when handling sensitive information
Requirements:
Proven experience in customer service or administrative roles
Strong skills in data entry and attention to detail
Proficiency in handling inbound and outbound calls
Excellent written and verbal communication skills
Ability to manage email correspondence effectively
Familiarity with payment processing systems is a plus
Capable of working independently and as part of a team
High level of organizational skills and ability to multitask efficiently
Nice to have:
Familiarity with payment processing systems is a plus