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At the Wyoming Life Resource Center (WLRC), we help people with disabilities live full, happy lives. We are looking for a highly organized, friendly professional to join us as an Administrative Assistant. This isn't just an office job; you are the 'glue' that holds our center together. In this vital role, you will provide day-to-day support across all our departments, ensuring our staff have exactly what they need to give our residents the best care possible. You will manage important records, coordinate communications, and keep our offices running smoothly so that our clinical teams can focus on what matters most, our residents.
Job Responsibility:
Provide essential administrative support to all campus departments
Perform all core clerical duties, including efficient data entry, filing, copying, and managing office supplies
Handle all mail processes, including preparing outgoing mail, sorting incoming mail, and operating the postage meter
Manage a multi-line telephone system, directing calls and taking accurate messages for staff
Transcribe and organize recorded meeting minutes for various departments
Serve as the primary point of information and assistance for visitors and employees regarding work systems, activities, and procedures
Plan, coordinate, and schedule appointments, events, and meetings for multiple staff members and departments
Deliver a high level of customer service when interacting with residents, staff, visitors, and the public
Effectively and appropriately handle confidential and protected information
Act as the primary backup person for the Admissions and Discharge Coordinator
Requirements:
Associate's Degree (typically in Business)
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant I
OR 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant I
Ability to organize, prioritize, and manage a high-volume workload effectively
Demonstrated skills and proficiency with Google Suite and Microsoft products
Strong skills in both oral and written communication
Knowledge of techniques for providing high-level customer service in a professional setting
Ability to interact and perform work in the presence of WLRC residents, including those who may display challenging behaviors
Ability to appropriately handle confidential and protected information
Nice to have:
Two or more years of administrative support experience
Experience taking and organizing meeting minutes
Operation of a multi-line telephone system
Experience with Microsoft Office and Google Suite products
Familiarity with applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department
Specific knowledge of ICF and SNF regulations centered on admissions, discharges, transfers, and resident rights
Experience with audio and video conferencing systems
What we offer:
Comprehensive health, dental, and vision insurance