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We are seeking an Administrative Assistant to join our team, offering a long term contract employment opportunity. In this role, you will be responsible for answering inbound calls, providing outstanding customer service, and managing data entry tasks. Your day-to-day tasks will include managing email correspondence, inbound and outbound calls, and scheduling appointments.
Job Responsibility:
Answer and manage inbound calls in a timely and detail oriented manner
Deliver exceptional customer service to all clients and customers
Accurately enter and update customer data into the system
Efficiently manage email correspondence, ensuring all emails are responded to promptly
Handle both inbound and outbound calls, providing information and assistance as needed
Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete tasks and manage customer data
Schedule appointments and meetings as required, ensuring all parties are informed and available
Requirements:
Proficiency in answering inbound calls and handling inbound/outbound calls efficiently
Exceptional customer service skills
Experience in data entry with a high level of accuracy
Ability to manage email correspondence effectively
Proficient in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
Proven experience in scheduling appointments and managing calendars
What we offer:
medical, vision, dental, and life and disability insurance