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We are looking for a detail-oriented Administrative Assistant to join our team in Charlottesville, Virginia. This is a Contract to permanent position, offering an excellent opportunity for growth within a dynamic office environment. The ideal candidate will play a key role in supporting daily operations and ensuring the smooth functioning of administrative tasks.
Job Responsibility:
Respond promptly to inbound inquiries via phone and email
Conduct initial intake and information gathering to assess potential matters
Review and organize documentation for internal review and follow-up
Coordinate scheduling and communication between clients and internal teams
Draft and prepare standard agreements, notices, and related documentation
Track intake status and initiate appropriate closure or follow-up actions
Maintain accurate records and ensure compliance with established procedures
Provide professional, empathetic customer service to both external and internal contacts
Proactively follow up on outstanding requests to support timely decision-making
Requirements:
Experience in an administrative, client services, or coordination role (professional services or regulated environments preferred)
Strong written and verbal communication skills
High attention to detail with the ability to manage multiple priorities and deadlines
Comfortable working independently while collaborating within a team environment
Professional judgment and discretion when handling sensitive information
Proficiency with standard office technology and productivity tools (e.g., word processing, spreadsheets, email systems)
Ability to adapt in a fast-paced, evolving environment
Strong organizational skills and a proactive, solution-oriented mindset
What we offer:
medical, vision, dental, and life and disability insurance