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We are looking for an organized and detail-oriented Administrative Assistant to join our team in Avon, Minnesota. In this long-term contract position, you will play a pivotal role in managing incident claims, ensuring smooth communication, and maintaining accurate data records. This is an excellent opportunity for professionals with strong administrative and communication skills who thrive in a collaborative environment.
Job Responsibility:
Oversee the triaging of incident claims, determining escalation needs, and directing them to the appropriate departments
Process invoices accurately and in a timely manner
Conduct follow-ups to gather missing information and ensure claims progress efficiently
Communicate with insurance companies to facilitate claim resolutions and updates
Perform extensive data entry tasks to maintain accurate records and documentation
Utilize Microsoft Outlook and Teams for effective communication and scheduling
Collaborate with internal analysts and other team members to ensure smooth operations
Leverage incident management systems, such as Power BI, to track and report claims
Provide support in claims-related tasks, including appraisals and auto estimating processes
Maintain a positive attitude and demonstrate a willingness to learn new systems and procedures
Requirements:
At least 1 year of experience in administrative support or claims management
Strong data entry skills with exceptional attention to detail
Proficiency in Microsoft Office applications, particularly Outlook and Teams
Effective communication skills, both written and verbal
Experience with incident management systems is highly desirable
Familiarity with auto estimating or appraisal processes is a plus
Ability to work both independently and collaboratively within a team
A proactive mindset and eagerness to adapt to new challenges
Nice to have:
Experience with incident management systems
Familiarity with auto estimating or appraisal processes
What we offer:
medical, vision, dental, and life and disability insurance