Administrative Assistant

• Support day-to-day administrative and operational activities to keep the site running smoothly and efficiently
• Provide courteous, detail-oriented assistance to tenants, visitors, and internal staff while addressing questions, concerns, and service requests promptly
• Complete regular off-site tasks, including mail pickup and delivery, and move comfortably throughout the local San Francisco neighborhood as needed
• Help coordinate meetings, trainings, and team communications, and assist with preparing routine reports and tracking follow-up items
• Contribute to staff oversight efforts by helping reinforce workplace expectations, safety practices, and customer service standards
• Assist with applicant intake activities, including screening documentation, scheduling interviews, and supporting housing-related administrative processes
• Coordinate building support services such as repair follow-up, cleanliness initiatives, pest control scheduling, and unit readiness activities
• Respond appropriately to urgent building situations, support emergency procedures, and help maintain security and preparedness resources
• Build cooperative relationships with community partners, service providers, and public safety contacts to support site operations and resident well-being

• Strong computer skills with the ability to manage administrative tasks accurately and efficiently
• Demonstrated customer service experience with a detail-oriented and empathetic approach
• Comfortable traveling on foot in the Tenderloin area to complete assigned errands such as mail runs
• Clear verbal and written communication skills for working with tenants, staff, and external partners
• Ability to stay organized, manage multiple priorities, and follow through on time-sensitive assignments
• Experience supporting office operations, housing services, property administration, or similar community-based environments is preferred
• Familiarity with administrative and HR-related systems such as ADP Workforce Now, Ceridian, or Dayforce is a plus
• Sound judgment and the ability to respond calmly and effectively in urgent or sensitive situations

Familiarity with administrative and HR-related systems such as ADP Workforce Now, Ceridian, or Dayforce is a plus

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan