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We are looking for a detail-oriented Administrative Assistant to join our team in Warrenville, Illinois. In this contract-to-permanent position, you will play a vital role in supporting daily operations, ensuring smooth communication, and maintaining efficient organizational practices. The ideal candidate is proactive, adaptable, and committed to delivering exceptional service.
Job Responsibility:
Process cash receipts promptly and accurately
Accept union dues payments, issue receipts as needed, and handle cash transactions with precision
Answer incoming calls, transfer them to appropriate personnel, take messages, or assist callers when possible
Deliver outstanding customer service to members and visitors
Organize and maintain filing systems to ensure easy access to records
Prepare mass mailings, including printing, labeling, and managing postage processes
Assist with front desk and receptionist duties, ensuring a welcoming environment
Address member and customer inquiries, direct calls, and provide accurate information
Open, sort, and distribute incoming mail efficiently
Requirements:
Proven experience in answering inbound calls and providing excellent customer service
Proficiency in data entry with strong attention to detail
Ability to manage email correspondence professionally and efficiently
Familiarity with handling inbound and outbound calls
Proficient in Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word
Strong organizational skills, including scheduling appointments and managing tasks
Effective communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment