Administrative Assistant, Marriott Bonvoy

Marriott Bonvoy

Location:
Nigeria, Ikot Ekpene

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Administrative Assistant role at Four Points by Sheraton Ikot Ekpene involves performing administrative duties such as greeting visitors, handling correspondence, maintaining records, preparing documents, and supporting team members. The role also includes ensuring adherence to company policies, maintaining confidentiality, and delivering excellent guest service. Candidates must be Nigerian (local).

Job Responsibility:

Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Perform other reasonable job duties as requested by Supervisors

Requirements:

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
Open, read, and prepare answers to routine letters
Locate and attach appropriate files to incoming correspondence requiring replies
Take and distribute meeting minutes to appropriate individuals
Handle and distribute incoming and outgoing mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Transmit information or documents using a computer, mail, or facsimile machine
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals
Document and communicate all guest requests/complaints to appropriate personnel
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

What we offer:

Part of an amazing global team
Equal opportunity employer
Commitment to non-discrimination on protected grounds

Additional Information:

Job Posted:
June 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Administrative Assistant