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We are looking for an Administrative Assistant to support daily office operations and help deliver a responsive, detail-focused experience for tenants and visitors in Miami, Florida. This is a Long-term Contract position that requires strong organization, clear communication, and the ability to manage multiple administrative priorities in a fast-paced property management environment. The ideal candidate will oversee service request coordination, office support functions, and records administration while helping maintain smooth day-to-day operations.
Job Responsibility:
Serve as a primary point of contact for tenant inquiries, responding promptly or directing requests to the appropriate team for resolution
Record incoming service issues, coordinate dispatch activity, and follow through on open items to support timely completion and tenant satisfaction
Review general request documentation, confirm that vendor insurance records are complete and current, and maintain organized approval files by month
Sort, stamp, and distribute incoming mail and fax communications, while also assisting with outgoing shipments, courier arrangements, and deliveries
Manage conference room scheduling and help keep shared office spaces, storage areas, kitchen stations, and copy rooms orderly and ready for use
Monitor inventory levels for office, kitchen, shipping, and printer supplies, placing routine orders to ensure materials remain available
Maintain recurring administrative logs, including weekly pest control tracking and other operational records as required
Prepare weekly accounts payable batches, enter related data, distribute payments, and keep financial support files accurate and up to date
Review purchase order activity on a monthly basis and follow up on outstanding invoices to support timely processing
Track tenant and vendor certificates of insurance, verify compliance requirements, and upload or maintain documentation in designated company platforms
Requirements:
Experience providing administrative support in an office, property management, or customer-facing business environment
Ability to handle multi-line phone systems and manage incoming calls professionally and efficiently
Strong organizational skills with the ability to prioritize tasks and maintain accurate records
Proficiency with basic office administration, including mail handling, scheduling, filing, and supply coordination
Comfortable working with invoices, purchase orders, and routine accounts payable support tasks
Strong written and verbal communication skills with a service-oriented approach to tenant and vendor interactions
Ability to manage conference room bookings, coordinate deliveries, and support daily office operations with minimal supervision
Familiarity with tracking compliance documents such as certificates of insurance is preferred
Nice to have:
Familiarity with tracking compliance documents such as certificates of insurance