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We are looking for dedicated Administrative Assistants to join our team in Greenville, South Carolina. This is a long-term contract position ideal for individuals with a strong background in administrative tasks and customer service. The role involves supporting application processes, assisting with documentation, and providing excellent communication and organizational skills.
Job Responsibility:
Assist applicants in completing forms, briefing packets, and addressing missing documentation during on-site events
Review submitted applications for accuracy and completeness, ensuring all required information is provided
Prepare and send follow-up communications, such as letters or emails, to address outstanding documentation or clarify application details
Maintain accurate records and perform data entry tasks to keep documentation organized and accessible
Answer inbound calls professionally to provide information and respond to inquiries
Deliver exceptional customer service by addressing applicant concerns with patience and care
Coordinate administrative processes and ensure smooth operations during application events
Support general office duties, including receptionist tasks and managing correspondence
Collaborate with team members to ensure all administrative needs are met efficiently
Uphold confidentiality and professionalism while handling sensitive applicant information
Requirements:
Proven experience in administrative support roles, preferably in a fast-paced environment
Strong verbal and written communication skills to interact effectively with applicants and team members
Exceptional organizational skills and attention to detail for managing records and documentation
Ability to provide patient, customer-focused service in sometimes challenging situations
Proficiency in data entry and basic office software, such as Microsoft Office Suite
Experience in answering and managing inbound calls with professionalism
Ability to multitask and prioritize responsibilities effectively
Comfortable working both independently and as part of a team to achieve objectives
What we offer:
medical, vision, dental, and life and disability insurance