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We are looking for an Administrative Assistant to support patient registration and front-end administrative operations in California. This long-term contract position is ideal for someone who excels in a fast-paced healthcare setting, delivers attentive service, and maintains accuracy when handling patient and insurance information. The role focuses on coordinating registration activities, securing required documentation and payments, and working closely with clinical and administrative teams to keep daily operations running smoothly.
Job Responsibility
Manage patient intake and registration activities for a variety of patient types while ensuring records are entered accurately and without delay
Gather and verify demographic details, insurance coverage, and eligibility information through online resources and internal documentation workflows
Obtain required signatures for consent, privacy, and other registration-related forms, making sure all legal paperwork is completed properly
Collect co-pays, deductibles, deposits, and other required patient payments, and document each transaction according to established procedures
Scan and index registration materials and supporting documents into the appropriate systems before the end of each shift
Coordinate with clinical teams to provide wristbands, face sheets, labels, and other essential patient materials in a timely and thorough manner
Respond to updates and notifications from nursing staff promptly to keep patient records current and aligned with care activity
Support a positive patient experience by addressing inquiries courteously, managing visitor authorization requests, and safeguarding patient valuables in line with department guidelines
Maintain productivity during high-volume periods by organizing competing priorities effectively and contributing to team coverage as needed
Monitor office equipment readiness, follow downtime procedures when necessary, and participate in staff meetings, trainings, and other departmental activities
Requirements
High school diploma required
associate degree preferred
Ability to type at least 30 words per minute with strong overall computer proficiency
Experience working across multiple applications at the same time while maintaining accuracy and efficiency
Strong verbal and written communication skills with a consistent customer-focused approach
Knowledge of handling confidential information and completing documentation in a regulated healthcare environment
Ability to prioritize tasks independently, remain organized under pressure, and produce dependable work with limited supervision
Comfortable working in both stationary and mobile work settings as operational needs require
Bilingual skills are a plus
Nice to have
Bilingual skills are a plus
What we offer
Medical, vision, dental, and life and disability insurance