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We are seeking a highly organized, detail-oriented, and professional Administrative Assistant to join our accounting firm. This position plays a critical role in supporting daily office operations and providing an exceptional client experience. The ideal candidate will demonstrate strong communication skills, a proactive approach, and the ability to manage multiple priorities in a fast-paced professional services environment.
Job Responsibility:
Help assist as the first point of contact at the front desk, providing a professional, welcoming, and courteous client experience
Help coordinate front desk operations to ensure an efficient daily workflow and high-quality client service
Assist with answering, screening, and directing incoming phone calls promptly and professionally, taking detailed and accurate messages when necessary
Manage client interactions both in person and by phone, maintaining confidentiality and a high standard of professionalism
Provide administrative support to the accounting team, including data entry, document scanning, filing, and general office assistance
Perform other administrative and clerical duties as assigned to support firm operations
Monitor and respond to firm email communications as assigned
Process incoming and outgoing mail
Coordinate and manage client shipments, including FedEx and USPS
Manage postage, shipping supplies, and shipment tracking
Handle fax distribution and document scanning to ensure timely document delivery
Maintain and manage the conference room calendar
Set up conference rooms for meetings, ensuring rooms are clean, organized, and properly prepared before and after use
Monitor inventory levels throughout the year, including increased supply needs during tax season
Perform all standard front desk and administrative duties during peak tax season
Provide additional administrative support to administrative staff, including assistance with client acceptance processes
Monitor and respond to Reid Tax & Advisory email communications as assigned
Requirements:
High school diploma or equivalent required
associate degree or higher in a related field preferred
Minimum of 2 years of experience in an administrative or office support role
experience in an accounting or professional services firm preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Strong organizational, time-management, and multitasking skills
Exceptional attention to detail with a high degree of accuracy
Excellent written and verbal communication skills
Ability to work independently and collaboratively as part of a team
Professional demeanor with strong client service skills
What we offer:
Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental)
Company-Paid Life and Long-Term Disability Insurance
Ancillary Benefits such as supplemental life insurance and short-term disability options
Classic Safe Harbor 401(k) Plan with employer contributions
Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning