Administrative Assistant

• Review contracts and gather pertinent information for claims processing
• Accurately input claims data into internal systems and maintain organized records
• Communicate professionally with clients, policyholders, and adjusters to collect necessary information and provide updates
• Schedule and manage appointments with external parties such as repair services or medical providers
• Draft and distribute correspondence, including claim status updates and denial letters
• Assist claims adjusters in investigations and preparation of reports
• Ensure compliance with company policies and industry standards
• Conduct audits to verify claims data and maintain accuracy
• Provide general administrative support to the claims department as needed

• Proven experience in administrative roles, preferably within claims or insurance sectors
• Proficiency in Microsoft Word and Excel
• Exceptional attention to detail and organizational skills
• Strong communication abilities, both written and verbal
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Familiarity with claims processing and insurance terminology is a plus
• Capable of maintaining confidentiality and handling sensitive information
• Adept at data entry and record management with high accuracy

Familiarity with claims processing and insurance terminology

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan