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A health services organization in Baltimore, MD is seeking an experienced Administrative Assistant to join their team! In this role, you will be responsible for greeting clients and visitors, heavy administrative duties, maintaining files, assisting the HR department with some of the onboarding, scheduling, data entry, etc., responding to general inquiries; verifying client insurance information; managing the client wait list; processing payments and recording checks, and other duties as assigned.
Job Responsibility
Greeting clients and visitors
heavy administrative duties
maintaining files
assisting the HR department with some of the onboarding, scheduling, data entry, etc.
responding to general inquiries
verifying client insurance information
managing the client wait list
processing payments and recording checks
other duties as assigned
Requirements
Prior experience in an administrative assistant, office support, or front-desk role, preferably within healthcare or health services
Demonstrated ability to manage phone-based communication, including inbound and outbound calls, with professionalism and courtesy
Strong customer service skills with the ability to interact effectively with clients, visitors, and staff
Accurate data entry skills and a consistent focus on detail when handling records and documentation
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Experience coordinating appointments, calendars, or related scheduling activities
Ability to manage multiple tasks at once, stay organized, and adapt to changing priorities in a busy environment