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We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Charlotte, North Carolina. This position requires someone who thrives in fast-paced environments and is skilled in customer service, multitasking, and communication. The role is entirely office-based and provides an excellent opportunity to contribute to a high-volume workflow.
Job Responsibility:
Manage and organize administrative tasks to support daily office operations
handle incoming phone calls and respond to inquiries from clients and external stakeholders
input and maintain accurate records in Salesforce and other systems
assist with preparing and reviewing closing documents and entries
coordinate communications with realtors, attorneys, and buyers to ensure smooth transactions
deliver exceptional customer service while addressing various client needs
adapt quickly to high-volume workloads and maintain efficiency under tight deadlines
collaborate with team members during training and transition periods to ensure seamless onboarding
perform data entry and maintain organized documentation
provide support for pre-closing and post-closing processes as needed.
Requirements:
Proven experience in administrative roles, preferably in a fast-paced environment
strong computer skills, including proficiency in Salesforce
excellent customer service abilities and communication skills
demonstrated ability to multitask and stay organized under pressure
familiarity with closing processes and related documentation
ability to work collaboratively and adapt to evolving tasks
high attention to detail and accuracy in data entry
availability to work in-office from 8:00 AM to 5:00 PM.
What we offer:
Medical, vision, dental, and life and disability insurance
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