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We are hiring an Administrative Assistant with a strong Technology and Operations background. This is an excellent role for someone who enjoys a variety of responsibilities. Prior experience in administration and first level technical support is required.
Job Responsibility:
Provide first-level end-user support across core systems, with a strong focus on Microsoft platforms such as Outlook, Teams, SharePoint, and CRM tools
Coordinate user onboarding, offboarding, and system changes, including access management, licensing, and invoice tracking
Support office technology including phone systems, printers, and AV equipment, liaising with external vendors for setup, maintenance, and issue resolution
Contribute to system upgrades by participating in testing and implementation activities
Maintain accurate records and ensure compliance with applicable electronic communication regulations
Perform data administration tasks such as reporting, data extraction, cleansing, and reconciliation across multiple internal systems
Assist with front desk coverage as needed, supporting reception during absences and peak periods
Develop and maintain internal documentation, including procedures and process updates
Take meeting notes and track action items to support team follow-ups
Support various operational, administrative, and project-related initiatives as required
Requirements:
Minimum 2 years of administrative experience in a professional environment
1–2 years of experience providing first-level technical support, acting as a key point of contact for internal users
Strong organizational skills with the ability to manage competing priorities in a fast-paced setting
Effective written and verbal communication skills
Comfortable working both independently and collaboratively within a team
Proficiency in Microsoft Office applications, including Excel and PowerPoint
Nice to have:
Exposure to Microsoft 365 administration tools (e.g., Entra, Intune, Teams) is considered an asset
Basic knowledge of cloud platforms such as Microsoft Azure is an asset
Experience with reporting or data visualization tools (e.g., Power BI) is an asset