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Administrative Assistant/Store Concierge

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Old Bridge

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

60000.00 - 65000.00 USD / Year
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Job Description:

Our client is looking for an Administrative Assistant/Store Concierge to join their team in the Old Bridge, New Jersey area. In this role, you will play a key part in ensuring a seamless onboarding experience for new stores while collaborating with internal teams and external partners. This position is ideal for an individual who excels in organization, communication, and managing multiple priorities in a dynamic retail environment.

Job Responsibility:

  • Build strong relationships with store representatives and act as a trusted advocate for their needs
  • Deliver a high-quality onboarding experience to reflect the company’s values and commitment to partnership
  • Coordinate onboarding efforts among internal teams, vendors, and stores to ensure smooth processes and alignment
  • Lead or assist in bi-weekly internal calls to track progress and address onboarding tasks
  • Guide new stores through the onboarding process, including required documentation, system access, and training
  • Translate store requirements into actionable tasks for internal teams and provide updates to store representatives
  • Customize onboarding support based on store goals and readiness, connecting them with appropriate resources
  • Proactively identify challenges during onboarding and implement solutions to prevent disruptions
  • Monitor post-opening progress for the first 30 days and offer additional support as needed
  • Collect feedback from stores to identify areas for improvement in the onboarding process

Requirements:

  • Bachelor’s degree or equivalent relevant experience is preferred
  • Minimum of 3–5 years of experience in onboarding, operations, customer success, or account management
  • Exceptional organizational skills with the ability to manage multiple projects simultaneously
  • Strong interpersonal and communication skills, with a focus on providing excellent service
  • Ability to address issues promptly and escalate them internally when necessary
  • Proven experience working cross-functionally and influencing stakeholders without direct authority
  • Comfortable delivering informal training and operational guidance
  • Proficiency in Microsoft Office and familiarity with project management or CRM systems
What we offer:
  • medical, dental, and vision insurance
  • life insurance
  • 401k
  • PTO

Additional Information:

Job Posted:
January 29, 2026

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