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Administrative Assistant - Sales CALA

Mexico · Job Posted April 11, 2026
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Job Description

Role and Responsibilities WE REQUIRE SFA EXPERIENCE

Requirements

  • SFA EXPERIENCE
  • Support Marianne Wilt, Lori Frino and Elizabeth Bieler & occasionally Sales Coordinators
  • Proposals (Cvent, MI Leads, Q9 Proposals, Sales Companion, RFP’s)
  • Contracts
  • Addendums
  • Turnovers (update CI or SFA to match the contract, Send out turnover notice to hotel)
  • Invoices
  • Build and update Room Blocks in CI/SFA
  • Build and update Event Agendas in CI/SFA
  • Send BE’s
  • Deposits (Send Sertifi Links to clients or Emails to Accounting for deposits)
  • Correspondence (clients, hotels, colleagues, send deposit receipts, countersigned contracts and addendums and general correspondence & Collateral)
  • Research
  • Name Tags
  • PowerPoints
  • Excel Spreadsheets ( room rate calculations, meal plan, contracts)
  • Weekly Funnel Calls
  • Luxury Team: Run PHT Report- distribute to team and properties in advance of calls
  • Organize the order for the Funnel Call
  • Schedule monthly, may need to cancel or reschedule call
  • Resort Champion: Resort Champion and backup for three of the resorts
  • Collect, update and share information on the above-mentioned Hotels in OneNote, Teams, Contracts, Proposals, Cvent
  • Maintain accuracy of all information, property information, etc.
  • Update PowerPoint Presentations and create new ones using Canva if needed
  • Gather information and images on our properties to share with customers
  • Luxury Funnel Formatter Report
  • Prepare the Luxury Funnel Report into Excel Sheet and email it out to the team
  • Update the Quote Expiration Date, Enter Missing # of attendees or peak rooms on the report and update the Completed Response Status if past due
  • Onboarding New Hotels to Portfolio
  • Teams Access
  • Proposal Access
  • Access to Sertifi
  • Training new hires

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