This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Oversees patient check-in, registration, and checkout
Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized
Listens and responds to patient and/or family members concerns
Responds to patient questions and complaints, routes issues to appropriate personnel
Analyzes daily administrative operations and utilization of resources
Assists in Medic user issues
Ensures proper cash controls are in place and policy and procedures are followed
Requirements
Requires a HS diploma or equivalent and a minimum of 1 year of lead/supervisory experience in a health care environment
or any combination of education and experience which would provide an equivalent background
Nice to have
Bi-lingual (English/Spanish) preferred not required
1+ Years of medical front office experience preferred
Prior authorization experience preferred
Inbound call experience preferred
Customer service experience in a medical or professional setting preferred